Support and Safety
Support and Safety training modules
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Dealing with online harassment
Training modules for Wikimedia project functionaries and others who might deal with harassment, be it short-term or involving cases
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Dealing with online harassment: Fundamentals
Fundamentals of dealing with abuse – what is harassment, and how can you respond to it immediately?
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Dealing with online harassment: Other forms of harassment
Other forms of harassment, what they involve, and how they can be immediately dealt with. This is information that will be useful when you are fielding reports.
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Dealing with online harassment: Communication best practices
Communicating with those who are experiencing harassment on the projects, and how best to provide them support.
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Dealing with online harassment: Handling reports
How to handle reports of harassment, actionable or otherwise.
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Dealing with online harassment: Closing cases
How to close cases of harassment, and how to take care of yourself afterwards.
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